Access to your laundry — 24 hours a day, 7 days a week.
Our service room on Henricuskade in The Hague is open day and night for subscription customers. No opening hours to remember, no key to bring and no card to manage — your mobile phone and number recognition handle access.
A laundry service that waits for your pace
A good laundry service adapts to your life, not the other way around. Our customers in Haaglanden each have their own rhythm: one parent picks up before school, the freelancer from Voorburg after a long working day, the restaurant owner from The Hague only after closing time. That's why we've decoupled our drop-off and pick-up room entirely from our office hours. The room is accessible 24 hours a day, 7 days a week — including holidays and weekends.
Access works via your mobile phone and number recognition. You call from the number registered in our system, our system recognises you, and the door unlocks. No app, no card, no PIN to lose — just call, walk in, grab your laundry and go.
- Always openEarly in the morning, late at night or in the middle of the weekend — the service room is always there for you.
- KeylessNo card or code to lose. Your phone is your key: call the known number and the door opens.
- TrustedWell-lit, tidy and CCTV-monitored. As cared-for as the laundry waiting for you.
- Time-savingNo opening hours to remember. Plan it around your commute or your evening dog walk.
How does access work?
Three steps — after that you have problem-free access for the duration of your subscription. Nothing to install, no login to remember.
- 01Sign up once
When you take out your subscription we register the mobile number you use to call us. From that moment the room is open to you.
- 02Call from your phone
Standing at the door? Call the access number you received with your sign-up. Our system recognises your number and the door unlocks automatically.
- 03Grab your laundry — or drop some off
Your laundry is ready with your name on it. Have new laundry with you? Drop it off at the indicated spot. We'll process it on the next working day.
Well-lit, well-cared-for
We've designed the service room to feel comfortable in the evening and at weekends. Bright motion-sensor lighting, tidy shelves, your own bay per customer, and CCTV in the shared area. Access is restricted to registered subscription customers — anyone without a registered number simply can't open the door.
Your laundry is ready on hangers or in a basket, with a name label so you can find it instantly. Sorted and scanned per customer, as you'd expect from us.
What you'll find
- Your own bay with your laundry on hangers or in a basket.
- A designated spot to leave new laundry.
- Bright lighting, even in the middle of the night.
- CCTV in the shared area.
- An emergency phone number on the wall.
Where is the service room?
Was- & Strijkservice Haaglanden
Henricuskade 73 E+F
2497 NB The Hague
We're close to the centre of The Hague, with parking right out front. On a quiet industrial estate that's easy to reach in the evening and at weekends too. By bike, car or a short walk from the nearby stop.
Frequently asked questions
Who is the service room for?
The service room is a benefit for our subscription customers. Whether you have a washing, ironing or combined subscription — if you're in our books, you have access.
What if I don't have my phone with me?
The system relies on the number registered with us. No phone, no entry. We recommend always using your main mobile number — let us know when you change numbers.
Can my partner or housemate use it too?
Sure. Pass us the second mobile number and we'll add it to your account. Both numbers will then have access.
What if the door doesn't open?
Nine times out of ten it's a changed or blocked number. Call us on 085 ‑ 401 6767 — during office hours we'll help you straight away, otherwise we'll be ready for you the next working day.
Is my laundry safe in the room?
Yes. The room is only accessible to registered customers, there's CCTV, and laundry is sorted and labelled per customer. We treat your belongings carefully — we've been doing it since 2013.
Can I leave new laundry there too?
Yes. Drop your laundry bag or basket at the designated spot. Add your name (or use our label tags) and we'll pick it up on the next working day.