What is a PGB?
The Persoonsgebonden Budget (PGB) is a sum of money allowing people with a care indication to purchase their own care — instead of going through a fixed care institution. The PGB is granted under one of four laws:
- Wmo (Social Support Act) — through the municipality, for support at home.
- Wlz (Long-Term Care Act) — for heavy, long-term care, arranged via the care office.
- Zvw (Health Insurance Act) — through your health insurer, for nursing and care at home.
- Jeugdwet (Youth Act) — for youth care, through the municipality.
With that budget you can purchase your own care providers — a regular caregiver, a regular household help, or in some cases a service like our laundry and ironing service.
When can laundry service come from the PGB?
Whether laundry service can be paid from the PGB depends on the care indication and the law under which the budget falls. In general:
- Wmo PGB — laundry and ironing service often falls under "household help" or "support for living independently". Many municipalities in Haaglanden accept that part of the help is purchased via an external laundry, as long as it's in the care plan.
- Wlz PGB — for heavy long-term care, laundry service may fall under "household care" if the client cannot arrange this themselves or via informal care.
- Zvw PGB — usually more restricted, focused on nursing and personal care. Laundry service usually doesn't qualify here.
Our experience: when in doubt, contact the municipality or care office — they can quickly check whether laundry service fits your indication.
How do we support the PGB administration?
A PGB holder must be able to demonstrate, for each care service purchased, what was delivered, when, and at what price. We provide:
- A care agreement that you register together with your budget administrator or the SVB (Sociale Verzekeringsbank). We know the standard form ("Overeenkomst van opdracht") and fill in our details.
- Monthly invoices showing: client details, delivery date, service description, units (kg or pieces), rate and total — exactly the data the SVB requires for approval.
- A regular point of contact who can answer any SVB or insurer questions — no rotating call centres.
Step-by-step application
- Get in touch (phone or contact form) and let us know you want to use the service via PGB. We'll prepare a quote based on your weekly volume.
- With that quote, go to your municipality, care office or insurer — depending on which law your PGB comes from — and have it checked whether the service fits your indication.
- On approval, complete the care agreement together with your budget administrator and send it to the SVB. We complete our side of the form digitally or by post.
- From the agreed start date we come by on regular days. At the end of the month we send a PGB-compliant invoice to the address or email you specify.
- The SVB pays us directly, so you don't have to advance the cost.
Questions?
Feel free to call us on 085 - 401 6767. We'll talk you through what's involved in five minutes, and if you have a budget administrator or representative we can also liaise with them directly.